[rt-users] RT do not CC and Bcc

Bruce Campbell bruce_campbell at ripe.net
Thu Nov 14 07:13:38 EST 2002


On Thu, 14 Nov 2002, Xavier Sudre wrote:

> I am using RT freshly installed from CVS (version 2.0.15).
> I have RT working but I get troubles when I put CC or Bcc addresses
> into the web interface: in fact nothing is send to these addresses.

To confirm, this when creating a ticket through the web interface?

> Can someone help me to find out where the problem is ?

I've stumbled over this problem yesterday, but haven't had time yet to
track it down (apparently my various minions have known about it for a
while, but haven't brought it to my attention).

I suspect that the 'Cc' is being bundled up with the body of the message,
and not being put in the headers like it should be.

-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B             Operations/Security




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