[rt-users] Scrip-Action / Notify Queue-Owner

[Tony Aiuto]

>Ruben Schattevoy <schattev at biochem.mpg.de> writes
>Would it be easy to add a new action "Notify Queue-Owner"? Each
>queue comes along with the e-mail address of the "Correspondence
>Address", which could be used here.

That doesn't sound like the place to hold it.  "Correspondence
Address" is the address people should send to to add tickets
by email.   RT sets the Reply-To of outgoing mail to this address.
You can't have that be the address of the person who should manage
the queue, or bad things will happen.

What are you trying to do?   Would adding a person as
the AdministrativeCC for a queue and using the existing
"NotifyAdminCCs" action suffice?

-tony