Fwd: [rt-users] canonicalising auto created user ids

[Harald Wagener]

Hello list
Just for the record, here is another solution.

Regards,
     Harald

>
> Hi Ray,
>
>>> Where is the auto creation handled?  I might be able to hack a 
>>> solution from there.
>>>
>
> Have a look at lib/RT/Interface/Email.pm:
>
>    # Username is the 'Name' attribute of the user that RT uses for 
> things
>    # like authentication
>    my $Username = undef;
>
>    if ($RT::LookupSenderInExternalDatabase) {
>         ($UserFoundInExternalDatabase, %UserInfo) = 
> RT::LookupExternalUserInfo($Address, $Name);
>         $Address = $UserInfo{'EmailAddress'};
>         $Username = $UserInfo{'Name'};
>     }
>
> This means that you'll have to look at LookupExternalUserInfo(), which 
> is in etc/config.pm:
>
> I just added the line marked with *:
>
>   #Name is the RT username you want to use for this user.
>   $Name = $EmailAddress;
> * $Name =~ s/\@.*$//;
>   $params{'Name'} = $Name;
>
> As Steph correctly stated, this is 'baaad'. But in our environment 
> where only users from specific domains are allowed to send email to 
> the queue (and their user part is unique), it's acceptable.
>
> Regards,
> Torsten
>
>
-- 
Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg