[rt-users] Config error

Randy Rodriguez randy at mercury.com
Wed Nov 20 11:34:17 EST 2002


Hey all.  So I've gone through the RT install procedure, smoothed over
the bumps along the way and things are looking fine...that is, until I
try to access the webpage for the first time.  Apache returns a "500
Internal Server Error" and this is what the error log shows:

[Wed Nov 20 10:50:36 2002] [error] Can't locate object method "connect"
via package "Apache::DBI::connect" at
/usr/lib/perl5/site_perl/5.6.1/i386-linux/DBI.pm line 471.

The offending section of DBI.pm is:

my $drh = $DBI::installed_drh{$driver} ||
$class->install_driver($driver)
        or die "panic: $class->install_driver($driver) failed";

    ($user, $pass) = $drh->default_user($user, $pass, $attr)
        if !(defined $user && defined $pass);

471-->  unless ($dbh = $drh->$connect_meth($dsn, $user, $pass, $attr)) {
        my $msg = "$class->connect($dsn) failed: ".$drh->errstr;
        if (%attr) {
            # XXX add $attr{HandleError} logic here?
            Carp::croak($msg) if $attr->{RaiseError};
            Carp::carp ($msg) if $attr->{PrintError};
        }


Environment is RedHat 7.3, RT 2.0.15, perl 5.6.1, Apache 1.3.23.  Any
ideas?
-- 
Randy Rodriguez
Network Architect
Mercury Technologies, Inc.

212.483.0300 x239
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