AW: [rt-users] statistics per tech/engineer

[rt-users]

Hi,

>While on a mission to save myself from re-inventing the wheel, I was 
>wondering whether anyone had added to Simon Cozens stats package, the 
>ability to garner statistics per engineer?

It will take you not much longer than an hour, to do it yourself:

- copy all reports
- change almost everything that says "queue" or "queues" to user
- debug :-)

cu,
Julian