[rt-users] Requestor not receiveing a reply??
Phil Homewood
pdh at snapgear.com
Sun Nov 24 18:57:59 EST 2002
John Gedeon wrote:
> When a requestor sends in an email to create a ticket the ticket gets
> created but no email is ever send back to him
> I have the global scrip OnCreate AutoreplyToRequestors with template
> Autoreply any suggestions on where to look?
Look at the "Logging" options within config.pm, and see if you
can get some debugging info sent to the logfile.
--
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
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