[rt-users] Priority in SelfService

[Benjamin Boksa]

Hi rt-users, hi rt-devel,

the following files allow a requestor to configure the Priority of a 
ticket via the SelfService interface. The Priority can be defined when 
creating the ticket and later be changed.

To use it just unpack the attached file in 
/path/to/rt2/local/WebRT/html and give those who should be able to 
Modify the Priority the right to ModifyTicket.

Any comments are welcome (espacially about any security concerns with 
ModifyTicket...).

Regards,

Benne

P.S.: Yesterday I wrote a mail with the subject "Initial Priority for 
SelfService" which I sent from a wrong account so that it hasn't made 
it's way to the list yet. It just gives the ability to specify the 
InitialPriority. This one has more functionality.


-------------- next part --------------
A non-text attachment was scrubbed...
Name: SelfService.tar.gz
Type: application/x-gzip
Size: 2678 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20021129/63958476/attachment.bin>
-------------- next part --------------


-- 

Benjamin Boksa
b.boksa at sidebysite.de

side by site GmbH & Co. KG
Druckgestaltung & Webdesign

Barbarastr. 3-9 (Block 6)
D-50735 Koeln

Fon: +49 221 2790964
Fax: +49 221 2790965

http://www.sidebysite.de/