AW: [rt-users] Quickly jumping to a queue

rt-users rt-users at lists.netways.de
Sat Oct 5 12:46:15 EDT 2002


Hi,

1. Put that code into WebRT/Elements/JumpToQueue (new file):

<FORM ACTION="<% $RT::WebPath%>/Search/Listing.html">
<input type="submit" value="Jump to"> <input type="hidden" name="ValueOfStatus" value="open"><input type="hidden" name="ValueOfStatus" value="new"><input type="hidden" name="ValueOfStatus" value="stalled"><input type="hidden" name="StatusOp" value="="><input type="hidden" name="QueueOp" value="="><input type="hidden" name="RowsPerPage" value="50"><input type="hidden" name="NewSearch" value="1">
<& /Elements/SelectQueue, Name=>'ValueOfQueue', ShowNullOption => 0&>
</FORM>

2. Include it on the index.html page:

<& /Elements/JumpToQueue &>

HTH,

Julian


>-----Ursprüngliche Nachricht-----
>Von: freebsd at coal.sentex.ca [mailto:freebsd at coal.sentex.ca] 
>Bereitgestellt: Freitag, 4. Oktober 2002 22:38
>Bereitgestellt in: rt-users
>Unterhaltung: [rt-users] Quickly jumping to a queue
>Betreff: [rt-users] Quickly jumping to a queue
>
>
>One of the biggest complaints amongst our users of RT is that if you
>want to go back to a queue's listing when looking at a ticket, you
>have to go 'Home' and then click on the queue.
>
>I'm trying to get a dropdown menu working a la "New ticket in"
>functionality, except jump to a queue listing, with the same search
>restrictions as are provided in the Quicksearch box, when Home.
>
>Before I venture too far, has anyone else done this?  I'm running into
>problems with passing multiple arguments as the value of the dropdown
>menu options.  (i.e.
>&ValueOfQueue=<variable>&NewSearch=1&ValueOfStatus=open...)
>
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>



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