[rt-users] How to send a resolved message but not a status changed message?

[Gonzalo Servat]

Hi all, again.

Another quick question. Is there any way to make it so that rt2 will only
send status messages when the status of a ticket changes EXCEPT when the
ticket is resolved? It'd be nice if the rt2 could send just one email, the
"resolved" one, not the status changed one as well.

Thanks.

-GS