[rt-users] Question about upcoming 3.0 and "templates"

[Wil Cooley]

On Tue, 2002-10-15 at 16:15, Autrijus Tang wrote:
> On Tue, Oct 15, 2002 at 10:12:36AM -0700, Wil Cooley wrote:
> > But I haven't figured out how to do this with RT2 at all.  Obviously, in
> > an ideal world, it would be something like this, which gets translated
> > to actual HTML forms in the webUI and text in other places:
> > 
> > =1:selection:Add,Remove,Modify:Add
> > =2:text:Username:
> > =3:text:Firstname:
> > =4:text:Surname:
> 
> You're in luck on this one.  The 'ideal world' solution you mentioned
> has been implemented as per-queue 'Custom Fields' in 2.1.x series,
> which you may utilize to have a SingleSelect 'selection' filed,
> a SingleInput 'Username' field, etc, and search on them.  I have
> recently added a reordering UI (table-based multi-entry UI is under
> works), but it hadn't yet been merged back.
> 
> The ticket creation screen has been approriately hacked to prompt
> the user to enter custom fields, too.

Excellent!  Thanks a lot!  I look forward to the ultimate 2.1/3.0
release.

Wil
-- 
Wil Cooley                                 wcooley at nakedape.cc
Naked Ape Consulting                        http://nakedape.cc
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