[rt-users] Altering queue order

[dphull at ku.edu]

We recently started throwing all tickets into the "general" queue and 
letting our customer service manager reassign the tickets to different 
queues as she see's fit.

We'd like to have the "general" queue be at the top of the "New ticket in" 
drop down list. Is there an easy way to do this?

Thanks.

-- 
Dave Hull
Senior Information Technology Analyst
The University of Kansas
voice: (785) 864-0403 || fax: (785) 864-0485