[rt-users] Winmail.dat attachments

[Reini Urban]

We are still using rt 1 (for performance reasons,
we have > 300000 tickets) with stripmime
and we strip winmail.dat and smime.p7s attachments from the body.

this is our regex to handle the attachments in the body:
lib/ui/web/support.pm:

     print "<pre>";
     $body = convert_html($body);
     # fix spaces in stripmime urls
     $body =~ s{\n(http://rt\.\S+/stripmime/[^ ]*) ([^ ]*)\n}
	       {\n$1%20$2\n}g;
     # ignore smime.p7s and winmail.dat
     $body =~ s{(http://rt\.\S+/stripmime/.*/winmail.dat)}
               {<font color="grey">$1</font>}g;
     $body =~ s{(http://rt\.\S+/stripmime/.*/smime.p7s)}
               {<font color="grey">$1</font>}g;
     $body =~ s{(http|https|ftp)(://\S+)}
               {<a target="_new" href="$1$2">$1$2</a>}gs;
     $body =~ s{(mailto:\S+)} {<a href="$1">$1</a>}gs;
     print $body;
     print "</pre>";


Paul Goracke schrieb:
> Andy Coates wrote:
> 
>> Does anyone know why certain attachments (only seeing this from Outlook
>> users) show up as "winmail.dat" through RT?
> 
> 
> It's an Outlook attachment containing formatting info for the 
> message--you can safely ignore it.
> 
> http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q241538&
> 
> pg
> 
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-- 
Reini Urban - Programmer - http://inode.at