[rt-users] Statistics

[Aaron Bryant]

I have installed the Cozens Statistics Package. 
Whenever I click on the link for 'Average Time to
Resolution, by queue,' I get the error:

Error during compilation of
/heap/rt/WebRT/html/stats/Resolution.html:
syntax error at
/heap/rt/WebRT/html/stats/Resolution.html line 62,
near "= ."
  (Might be a runaway multi-line '' string starting on
line 56)


Stack:
 
[/usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:588]
 
[/usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:269]
 
[/usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:174]
 
[/usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:138]
 
[/usr/local/lib/perl5/site_perl/5.6.1/Class/Container.pm:216]
 
[/usr/local/lib/perl5/site_perl/5.6.1/Class/Container.pm:279]
 
[/usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:168]
 
[/usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:162]
  [/heap/rt/bin/mason_handler.fcgi:208]

Has anyone else run into this?  Are there any other
packages for statistics?

Many Thanks,
Aaron


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