[rt-users] upgrading 2.0.7 to 2.0.15, fixdeps, and good stuff

[Brian McClendon]

After a year of running vanilla 2.0.7, I upgraded
last night to 2.0.15.  The CPAN stuff, as usual,
was the biggest headache.

"make fixdeps" got everything except HTML::Mason
and that led thru a thread of issues:

(using perl 5.6.0, RH7.1)
- Exception::Class not found
- perl -MCPAN -e 'install Exception::Class' failed due to
- Class::Container not found (although the msg wasn't obviious)
- perl -MCPAN -e 'install Class::Container' failed to install
  due to a test failure.
- perl -MCPAN -e 'force install Class::Container' failed, saying "force" needed (?!)
- cpan<CR>  "force install Class::Container"<CR> works
- cpan<CR> "force install Exception::Class"<CR> is needed
- cpan<CR> "force install HTML::Mason"<CR> is needed

updating the database took 1 second.  Updating the config file (carefully)
took 5 minutes.  Everything seems to be working.

We had a report of spam-blockers not liking the "Sender:" line
that differs from the From:. Thanks to the rt-users, using sendmailpipe 
instead of sendmail got rid of the line.

The main reason for installing 2.0.15 was to fix a couple of mail loops
provoked by incoming spam masquerading as coming from an alias of the RT
managed email.  2.0.7 seems to spin forever generating longer and longer
email until the alias is broken for a moment.

Hand testing 2.0.15, the loop detection works great!

Tonight I'll try NotifyWithAttachment.

If anyone can tell me if I'm hosed because of the cpan forced
install, I'd appreciate it.

OTOH, I'm really just posting this in case it helps anyone else, thanks for
the great product and great support group.