[rt-users] Possible timing problem on ticket creation (Was: Re: [patch] [rt-users] SelfService interface probs)
Harald Wagener
hwagener at hamburg.fcb.com
Thu Sep 5 12:00:53 EDT 2002
Robie Basak wrote:
> On Thu, 2002-09-05 at 15:27, Harald Wagener wrote:
>
>
>>I seem to hit a similar problem when having a queue with the scrip
>>
>>OnCreate NotifyOwner with Transaction
>
>
> I don't quite see why this should affect anything; the ticket isn't
> being changed by the scrip at all.
>
> Have you tried removing the scrip to see if the problem still occurs?
Hello Robie,
thanks for the quick answer - but my mail was incomplete (the dangers of
writing more than one mail at a time....).
Want I wanted to say is that the Owner doesn't get notified despite the
script above. Anybody hit _that_ problem?
Regards,
Harald
--
Harald Wagener*An der Alster 42*20099 Hamburg*http://www.fcb-wilkens.com
More information about the rt-users
mailing list