[rt-users] changing the rt name
Jim Meyer
purp at acm.org
Thu Sep 5 10:49:09 EDT 2002
On Thu, 2002-09-05 at 07:27, IPTunnel wrote:
>
> i have rt up and running with about 500 tickets in already ..however i
> would like to change the [XXXXXXXXXX #177] to [ yyyyyyyyyyyyy #177] for
> example ...so i changed the rtname in the config.pl file but it only
> uses the new name when tickets are created through email when tickets
> are created from the web interface it still shows the old name and when
> tickets are resolved it shows the old name ...does anyone have any ideas
> on how to fix this?
Restart your webserver. That'll reload the config file. =]
Cheers!
--j
--
Jim Meyer, Geek At Large purp at acm.org
More information about the rt-users
mailing list