[rt-users] changing the rt name

Jim Meyer purp at acm.org
Thu Sep 5 10:49:09 EDT 2002

On Thu, 2002-09-05 at 07:27, IPTunnel wrote:
> i have rt up and running with about 500 tickets in already ..however i 
> would like to change the  [XXXXXXXXXX #177] to [ yyyyyyyyyyyyy #177] for 
> example ...so i changed the rtname in the config.pl file but it only 
> uses the new name when tickets are created through email when tickets 
> are created from the web interface it still shows the old name and when 
> tickets are resolved it shows the old name ...does anyone have any ideas 
> on how to fix this?

Restart your webserver. That'll reload the config file. =]


Jim Meyer, Geek At Large                                  purp at acm.org

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