[rt-users] OnResolve Condition

Smylers smylers at gbdirect.co.uk
Fri Sep 6 04:09:03 EDT 2002

Michele Hershey wrote:

> I would like to create an EXACT duplicate of this except with a
> different status value.  I've looked and I've failed, mods are so easy
> when you have an example.
> Where is the OnResolve condition perl snippet kept?

In the ScripConditions table in the database:

  mysql> SELECT * FROM ScripConditions WHERE Name = 'OnResolve'\G
  *************************** 1. row ***************************
                    id: 6
                  Name: OnResolve
          Description: Whenever a ticket is resolved.
            ExecModule: StatusChange
              Argument: resolved
  ApplicableTransTypes: Status
              Creator: 1
              Created: 2002-02-15 10:59:04
        LastUpdatedBy: 1
          LastUpdated: 2002-02-15 10:59:04

The ExecModule field shows that it uses RT::Action::StatusChange.

PS:  Sorry for breaking threading; I inadvertently deleted Michele's
message so copied and pasted it from the web archive.


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