[rt-users] OnResolve Condition
Smylers
smylers at gbdirect.co.uk
Fri Sep 6 04:09:03 EDT 2002
Michele Hershey wrote:
> I would like to create an EXACT duplicate of this except with a
> different status value. I've looked and I've failed, mods are so easy
> when you have an example.
>
> Where is the OnResolve condition perl snippet kept?
In the ScripConditions table in the database:
mysql> SELECT * FROM ScripConditions WHERE Name = 'OnResolve'\G
*************************** 1. row ***************************
id: 6
Name: OnResolve
Description: Whenever a ticket is resolved.
ExecModule: StatusChange
Argument: resolved
ApplicableTransTypes: Status
Creator: 1
Created: 2002-02-15 10:59:04
LastUpdatedBy: 1
LastUpdated: 2002-02-15 10:59:04
The ExecModule field shows that it uses RT::Action::StatusChange.
PS: Sorry for breaking threading; I inadvertently deleted Michele's
message so copied and pasted it from the web archive.
Smylers
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