[rt-users] CC parsing Q?

Sherrill (Pei-chih) Verbrugge spv at gospelcom.net
Fri Sep 6 13:16:12 EDT 2002


I enable CC parsing in config.pm.  I notice that CC email addresses are
parsed correctly only when the ticket is created.  If during the email
thread, new email address is used in the CC field using the email client
when sending out the email, it will not be parsed and stored in the CC
field under the People section at the web interface.

Have you experienced the same thing?  I use rt-2-0-14.  Any ideas?

Sherrill (Pei-chih) Verbrugge

"The fear of the Lord is the beginning of knowledge" - Proverbs 1:7

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