[rt-users] CC parsing Q?

Jesse Vincent jesse at bestpractical.com
Fri Sep 6 14:10:18 EDT 2002

On Fri, Sep 06, 2002 at 01:43:10PM -0400, darren chamberlain wrote:
> * Sherrill (Pei-chih) Verbrugge <spv at gospelcom.net> [2002-09-06 13:18]:
> > I enable CC parsing in config.pm.  I notice that CC email addresses are
> > parsed correctly only when the ticket is created.  If during the email
> > thread, new email address is used in the CC field using the email client
> > when sending out the email, it will not be parsed and stored in the CC
> > field under the People section at the web interface.
> Not a bug, but how rt-mailgate is setup.

As a word of warning, it's this way by design. If it were set up such
that you could be added as a Cc just by ccing yourself on a ticket
update, the system would be open to an attack which let random third
parties grant themselves "Cc" role rights to a ticket.

»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.

More information about the rt-users mailing list