[rt-users] converting rt 1.0 mysql database SLOW
Scott
pdxguy31 at yahoo.com
Fri Sep 6 23:23:37 EDT 2002
Hello,
What was your server config? Any special mySQL
params or anything? Perl version? Because I have
tried everything.
Thanks!
--- Asif Iqbal <iqbala at qwestip.net> wrote:
> I migrated ours from 1.0 to 2.0.13 and I had about
> 65,000 tickets
>
> It worked fine with the upgrade script
>
> ----- Original Message -----
> From: "Scott" <pdxguy31 at yahoo.com>
> To: <rt-users at lists.fsck.com>
> Sent: Friday, September 06, 2002 1:56 AM
> Subject: Re: [rt-users] converting rt 1.0 mysql
> database SLOW
>
>
> > Hi Phil,
> >
> > Thanks for the suggestion. The problem is that I
> am
> > not a perl techie. We just need to import some
> > records ;-). Has anyone else upgraded 1.0 to 2.0
> with
> > 60,000 or so records? I think the upgrade script
> is
> > definetly the problem, but I don't know how to
> write a
> > new one. Are there any other upgrade scripts?
> >
> > Thanks!
> >
> > --- Phil Homewood <pdh at snapgear.com> wrote:
> > > Scott wrote:
> > > > Top shows that perl is using 97.6% CPU.
> Nothing
> > > else
> > > > is even close. Any ideas?
> > >
> > > Try throwing some debugging statements into the
> > > MigrateTickets
> > > function to see which code is running slowly.
> Repeat
> > > as needed
> > > for such things as MigrateTransactions.
> > > --
> > > Phil Homewood, Systems Janitor, www.SnapGear.com
> > > pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7
> 3891
> > > 3630
> > > SnapGear - Custom Embedded Solutions and
> Security
> > > Appliances
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> > >
> > > Have you read the FAQ? The RT FAQ Manager lives
> at
> > http://fsck.com/rtfm
> >
> >
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