[rt-users] OnComment NotifyAdminCcs does not work

Andreas Schamanek schamane at fam.tuwien.ac.at
Thu Sep 12 11:44:40 EDT 2002

On Thu, 12 Sep 2002, Andreas Schamanek wrote:

>   admin at myhost.at as AdminCC for the queue
> and I have set the global scrip
>   OnComment NotifyAdminCcsAsComment with template AdminComment
> But when a comment is made admin at myhost.at does get nothing.

Ooops. Sorry for this. I found the answer myself (at least, I hope
so): I was testing it as user admin at myhost.at. Seems like RT is too
clever for me :) cause comments are apparently not sent to the user
who made the coment. When I logged in as another user and made a
comment, this comment was sent to the AdminCc as expected.

Thanks for this great program,

-- Andreas

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