[rt-users] OnComment NotifyAdminCcs does not work
Andreas Schamanek
schamane at fam.tuwien.ac.at
Thu Sep 12 11:44:40 EDT 2002
On Thu, 12 Sep 2002, Andreas Schamanek wrote:
> admin at myhost.at as AdminCC for the queue
>
> and I have set the global scrip
>
> OnComment NotifyAdminCcsAsComment with template AdminComment
>
> But when a comment is made admin at myhost.at does get nothing.
Ooops. Sorry for this. I found the answer myself (at least, I hope
so): I was testing it as user admin at myhost.at. Seems like RT is too
clever for me :) cause comments are apparently not sent to the user
who made the coment. When I logged in as another user and made a
comment, this comment was sent to the AdminCc as expected.
Thanks for this great program,
--
-- Andreas
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