[rt-users] Wierd error upon installation (Can Any One Help?)

John Gedeon jgedeon at qualcomm.com
Thu Sep 12 12:25:15 EDT 2002

I have mysql and perl and all the modules for rt installed. I run make 
install for rt and it ends in the error below.
If any one can tell me what is wrong and/or how to fix it I would be much 
the make file creates the database and all the tables. i can connect with a 
short script as the rtuser and select from the tables .
RT::Handle=HASH(0x11058c) couldn't prepare the query 'SELECT * FROM Users 
WHERE Name = ?'ORA-03115: unsupported network datatype or representation 
(DBD: odescr failed)
Can't call method "fetchrow_hashref" on an undefined value at 
line 794.
RT::Handle=HASH(0x11058c) couldn't execute the query 'INSERT INTO Users 
(Comments, LastUpdatedBy, Password, Privileged, Created, RealName, 
LastUpdated, Name, Creator) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)'ORA-01861: 
literal does not match format string (DBD: oexec error)
Checking for existing system user...not found. This appears to be a new 
installationCreating system user...Could not create user
*** Error code 1
make: Fatal error: Command failed for target `insert'

<>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on 
your own understanding;"

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