[rt-users] Problem saving attachments on db mysql

Phil Homewood pdh at snapgear.com
Thu Sep 12 18:11:48 EDT 2002

Davide Manzoni wrote:
> This problem arises only for attachment over a certain dimension (1Mb is
> ok, but 1.2Mb always gives such problems). Two attachments of 1Mb are
> saved correctly (with two INSERT I suppose).

Check your mysql config; you're hitting the max_allowed_packet size.

  set-variable  = max_allowed_packet=10M

in your my.cnf should help you.
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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