[rt-users] looking for a "blank" template

[Rob Walker]

There was a suggestion with the OpenTicket scrip to 

"

This ScripAction will change a "new" ticket's status to "open".

Suggested usage: one of

OnOwnerChange OpenTicket with template Blank
OnTicketPickup OpenTicket with template Blank

-- Phil Homewood <pdh at snapgear.com> 20020425

"

But I can't find a template called "Blank".  Searches have been quite
fruitless.

rob