[rt-users] looking for a "blank" template

Rob Walker rob at myinternetplace.net
Wed Sep 25 00:30:34 EDT 2002

There was a suggestion with the OpenTicket scrip to 


This ScripAction will change a "new" ticket's status to "open".

Suggested usage: one of

OnOwnerChange OpenTicket with template Blank
OnTicketPickup OpenTicket with template Blank

-- Phil Homewood <pdh at snapgear.com> 20020425


But I can't find a template called "Blank".  Searches have been quite


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