[rt-users] Re: Upcoming speaking engagements

[bill at daze.net]

I was hoping to skip the tutorials this year...  I guess that's not going
to happen now... this sounds like a must attend event for me.  See you in
Portland!

>7 July 2003 -   Portland, OR USA
>                O'Reilly Open Source Conference
>                http://conferences.oreillynet.com/cs/os2003/view/e_sess/3872
>
>  Jesse and Robert Spier will be presenting an in-depth tutorial on
>  how to customize and extend RT.  This tutorial takes you on a roller
>  coaster ride through many of RT's nooks and crannies, showing you how
>  you can extend and embrace it--whatever your needs may be. Everything
>  from "Enterprise Class Trouble Ticketing" (and what that means) down
>  to personal grocery lists will be covered, with side trips into the
>  land of alternate user interfaces and report generation. (3 hours)

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