[rt-users] EX_TEMPFAIL / receiving multiple copies of mail
Jesse Vincent
jesse at bestpractical.com
Wed Apr 2 19:28:56 EST 2003
I presume you're running with mysql. When the system is non-responsive,
what does mysql processlist tell you?
On Wed, Apr 02, 2003 at 03:25:02PM -0800, bill at daze.net wrote:
> The FastCGI problem has gotten worse this afternoon. I will probably
> reconfigure this system to use mod_perl tonight and see if that helps.
>
> The timeout isn't occurring just when sending mail. It occurs when trying
> to bring up the login page or do just about anything. In fact this last
> time, Stopping and starting Apache did not resolve the problem. I had to
> reboot the server to get RT to respond again. I have tried researching
> the FastCGI side of things, but the docs available at fastcgi.com are
> quite lacking in the type of information I'm looking for.
>
> I even tried the 10 minute timeout. The result was 10 minutes of waiting
> and then an error 500 with the idle timeout error written to the apache
> log.
>
> I have turned on debugging to the rt.log file. Maybe it will turn up
> something before I attempt mod_perl.
>
> By the way, were would you prefer bug reports, and it there a public list
> of known bugs in RT3?
>
> > Sendmail brand sendmail doesn't deliver in the background like
> > everything else. This change should make RT return much more quickly,
> > which eliminates the fastcgi issue you're seeing.
>
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>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
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