[rt-users] Re: mailgate problem at rt3

[bill at daze.net]

> logs are stored (from some reason) in /var/log/messages (although I
> defined a log file!) - and does input info when spam gets ticketed, but
> logs nothing when those mails are bouncing.

Look at the logging section of RT_Config.pm, specifically

  Set($LogToSyslog    , 'debug');

is the default setting that writes log info to the system log
(i.e. /var/log/messages).

If you want to turn off logging to the system log, put the following in
your RT_SiteConfig.pm:

  Set($LogToSyslog    , undef);

To get logging to rt.log, make sure you have stopped and then started
Apache after something like the following has been added to your site
config.  Also verify the Apache user can write to the rt.log file.

  Set($LogToFile      , 'debug');

Hope this helps,
Bill

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