[rt-users] postfix: 405 Method Not Allowed

[Robert Jansen]

[Charset iso-8859-1 unsupported, filtering to ASCII...]
> I second that.  I can't make the mailgate work either. 
> If I cat an email to the rt2 mailgate it sends out a "ticket created" e-mail. 
> If I cat an email to the rt3 mailgate I get the following:
> 
> [root at omart mqueue]# cat ray | /opt/rt3/bin/rt-mailgate --queue 'General' --action correspond --url http://omart.omaha.bozell.com
> An Error Occurred
> =================
> 
> 401 Authorization Required
> [root at omart mqueue]#
> 
> And the maillog has this from e-mail sent to RT3:
> 
> Apr  8 14:29:49 omart sendmail[13898]: h38Fqma13093: to="|rt-mailgate --queue 'General' --action correspond --url http://omart.omaha.bozell.com", ctladdr=<hrsupport at omart.omaha.bozell.com> (8/0), delay=03:37:01, xdelay=00:00:01, mailer=prog, pri=570160,
 dsn=4.0.0, stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL
> 
> RHL 7.3
> RT 3.0.0
> Mysql 3.23.54
> Perl v5.6.1
> Apache 1.3.27
> 
> --
> Ray Thompson
> 
> > -----Original Message-----
> > From: rt-users-admin at lists.fsck.com 
> > [mailto:rt-users-admin at lists.fsck.com] On Behalf Of Francesc 
> > Guasch Ortiz
> > Sent: Tuesday, April 08, 2003 2:25 PM
> > To: rt-users at lists.fsck.com
> > Subject: [rt-users] postfix: 405 Method Not Allowed
> > 
> > 
> > Hi. First of all congratulations to the team who built RT.
> > It's a great tool, and I just started using it for a couple
> > of days.
> > 
> > I can't make work the mailgate.
> > This is redhat-8.0 with apache-1.3.27 perl-5.8.0 rpm.
> > I built mod_perl-1.27 from sources. This works from the web 
> > client, but when I try to send a mail to it I get:
> > 
> >   status=deferred (temporary failure. Command output: An 
> > Error Occurred 
> > =================  405 Method Not Allowed )
> > 
> > I htdigged the archives but I found nothing.
> > 
> > Please, can someone give me any hint ?
> > thank you for your time.
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com 
> > http://lists.fsck.com/mailman/listinfo/rt-> users
> > 
> > Have you 
> > read the FAQ? The RT FAQ Manager lives at 
> > http://fsck.com/rtfm
> > 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

Hi, This problem has been handled before. I had the same problem when moving from rt2 to rt3.

It's the Apache config which probably still contains a "Filematch" directive from the RT2 install.

Read the README or the 3.0 draftmanual where you will see in the install section that the Apache config has 
changed slightly.

Hope this help

Jansen Robert
Network Manager VUB, Brussels, Belgium, Europe.