[rt-users] BUG? RT-3.0.0 & PDF attachments

Gordon Smith gordon at morenet.net.nz
Wed Apr 9 21:53:04 EDT 2003


Sorry Jesse,

MySQL is MySQL-Max-4.0.12-0
Perl 5.8.0
mod-perl-1.27
apache_1.3.27

mod-perl is statically compiled, not a DSO
Also has PHP 4.3.2-RC1 compiled in to apache.

Apache config:

<VirtualHost 210.185.31.9>
 DocumentRoot /usr/local/rt3/share/html
 ServerName rt.morenet.net.nz
 PerlModule Apache::DBI
 PerlFreshRestart On
 PerlRequire /usr/local/rt3/bin/webmux.pl
 <Location />
  SetHandler perl-script
  PerlHandler RT::Mason
 </Location>
 <Directory /usr/local/rt3/share/html>
 Options ExecCGI
 </Directory>
</VirtualHost>

All dependencies test OK.

Base install is RedHat 7.1 (yes, it's scheduled to be upgraded to 9.0
soon)
We've tested the mail & virus scanning server to make sure we're not
corrupting data there.

New requests are retrieved from the mail server using fetchmail, and
added to RT.
Tickets & headers look fine, just seems to be attachments that suffer
(MIME prob maybe?)

Cheers,
Gordon






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