[rt-users] Modified BugList.html and Global Custom Fields

[jason-alexander at uiowa.edu]

Hello all,

First of all I will admin that I am not very good with Perl. It's something I 
am trying to learn in my non-existent free time. 

Tonight I saw Jesse's Buglist.html. This was the one thing that was keeping my 
boss from letting me move our security database to RT.  So I started hacking 
away. What I was trying to accomplish was to simply print out new and open 
tickets from all the queues for our help desk to look at.  I got most of this 
working except for one problem.  We have about 15 Global Custom fields that we 
use in our tickets.  But for the life of me I can't get any of the values to 
print out.  I'm sure I'm just not calling something correctly.  And I'm sure 
it's probably a 5 minute thing but I don't have any idea. 

I tried to use the serverity field as an example changing the values to my 
global field but I don't get anything when buglist displays. 

I have attached my modified source to buglist.html.  Can anyone tell me or show 
me an example of out to get the values of custome field out.

thanks
Jason


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20030409/d8cba6e6/attachment.html>