[rt-users] RT2 to RT3 migration tool v1.8 problem

Jon Hittner jhittner at vmsinfo.com
Thu Apr 10 10:45:27 EDT 2003


All-
   My import works much better now with version 1.8.  It runs with no erros 
for about 24 hours, and then after inserting all 14029 tickets, it fails with 
the following:

.t-14028
.t-14029
Importing links
Could not create scrip: On Owner Change Notify Owner with templateOwner  
Change in queue0
Could not create scrip: On Create Autoreply To Requestors with 
templateAutoresponce- Critical in queue16
Could not create scrip: On Create Notify Owner with template 
transaction-critical in queue16 -- $VAR1 = {
          'Description' => 'Imported from RT 2.0',
          'ScripCondition' => 'On Create',
          'Template' => 'transaction-critical',
          'Queue' => '16',
          'ScripAction' => 'Notify Owner'
        };

Could not create scrip: On Create Notify Requestors, Ccs and AdminCcs with 
templatetransaction-critical in queue16





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