[rt-users] RT2 to RT3 migration tool v1.8 problem

[Jon Hittner]

Thanks, I will do that.   Is the import script expected to due any other tasks 
after importing scrips or did it fail at the end of the script?  If this was 
not the last task, how can I tell the importer to ignore scips and continue?

Jon

On Thursday 10 April 2003 11:59 am, Jesse Vincent wrote:
> On Thu, Apr 10, 2003 at 10:45:27AM -0400, Jon Hittner wrote:
> > All-
> >    My import works much better now with version 1.8.  It runs with no
> > erros for about 24 hours, and then after inserting all 14029 tickets, it
> > fails with the following:
>
> Those "errors" are RT reporting to you that it could not import your
> custom scrips. this is normal and correct. You'll want to hand-create
> those scrips and templates.
>
> > .t-14028
> > .t-14029
> > Importing links
> > Could not create scrip: On Owner Change Notify Owner with templateOwner
> > Change in queue0
> > Could not create scrip: On Create Autoreply To Requestors with
> > templateAutoresponce- Critical in queue16
> > Could not create scrip: On Create Notify Owner with template
> > transaction-critical in queue16 -- $VAR1 = {
> >           'Description' => 'Imported from RT 2.0',
> >           'ScripCondition' => 'On Create',
> >           'Template' => 'transaction-critical',
> >           'Queue' => '16',
> >           'ScripAction' => 'Notify Owner'
> >         };
> >
> > Could not create scrip: On Create Notify Requestors, Ccs and AdminCcs
> > with templatetransaction-critical in queue16
> >
> >
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