[rt-users] Localisation error within RT3/rt-crontool?

[Kris Boutilier]

# ls -la /usr/local/rt3/lib/RT/I18N/
total 1516
drwxr-sr-x    2 root     bin          4096 Mar 24 08:38 .
drwxr-sr-x    8 root     bin          4096 Mar 24 08:38 ..
-rw-r--r--    1 root     bin        120150 Mar 24 08:38 cs.po
-rw-r--r--    1 root     bin        126941 Mar 24 08:38 de.po
-rw-r--r--    1 root     bin          1145 Mar 24 08:38 en.po
-rw-r--r--    1 root     bin        124734 Mar 24 08:38 es.po
-rw-r--r--    1 root     bin        124597 Mar 24 08:38 fi.po
-rw-r--r--    1 root     bin        140580 Mar 24 08:38 fr.po
-rw-r--r--    1 root     bin          3087 Mar 24 08:38 i_default.pm
-rw-r--r--    1 root     bin        133355 Mar 24 08:38 ja.po
-rw-r--r--    1 root     bin        132752 Mar 24 08:38 nl.po
-rw-r--r--    1 root     bin        139633 Mar 24 08:38 pt_br.po
-rw-r--r--    1 root     bin        139568 Mar 24 08:38 ru.po
-rw-r--r--    1 root     bin        139434 Mar 24 08:38 zh_cn.po
-rw-r--r--    1 root     bin        139440 Mar 24 08:38 zh_tw.po

Apache is running as apache:apache. The relevant VirtualHost from httpd.conf
is:

    ServerName rt3
    ServerPath /rt3

    DocumentRoot /usr/local/rt3/share/html
    AddDefaultCharset UTF-8

    AddHandler fastcgi-script fcgi
    Alias /NoAuth/images/ /usr/local/rt3/share/html/NoAuth/images/
    ScriptAlias / /usr/local/rt3/bin/mason_handler.fcgi/
    FastCgiServer /usr/local/rt3/bin/mason_handler.fcgi -processes 1


-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: April 10, 2003 9:52 AM
To: Kris Boutilier
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Localisation error within RT3/rt-crontool?


So. what is there in /usr/local/rt3/lib/RT/I18N?
I'd put money on a permissions issue.


On Thu, Apr 10, 2003 at 09:48:05AM -0700, Kris Boutilier wrote:
> I've been trying to get the escalator cron tool in RT3.0.0 running and am
> getting a Perl error thus:
> 
> # ./rt-crontool
> 
> Failed to load module . (Can't locate RT/I18N/en_us.pm in @INC (@INC
> contains: /usr/local/rt3/lib /usr/local/rt3/local/lib
> /usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1
> /usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1
> /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl
> /usr/lib/perl5/vendor_perl/5.6.1/i386-linux
/usr/lib/perl5/vendor_perl/5.6.1
> /usr/lib/perl5/vendor_perl .) at (eval 1408) line 3.
> ) at ./rt-crontool line 137.
> 
> It looks like there is no en_us.pm in the locales directory, nor on the
> system anywhere. Other than this everything in RT3 has been working just
> fine. My perl executable is v.5.6.1. and the locale command reports:
> 
> # locale
> LANG=en_US.iso885915
> LC_CTYPE="en_US.iso885915"
> LC_NUMERIC="en_US.iso885915"
> LC_TIME="en_US.iso885915"
> LC_COLLATE="en_US.iso885915"
> LC_MONETARY="en_US.iso885915"
> LC_MESSAGES="en_US.iso885915"
> LC_PAPER="en_US.iso885915"
> LC_NAME="en_US.iso885915"
> LC_ADDRESS="en_US.iso885915"
> LC_TELEPHONE="en_US.iso885915"
> LC_MEASUREMENT="en_US.iso885915"
> LC_IDENTIFICATION="en_US.iso885915"
> LC_ALL=
> 
> Any thoughts?
> 
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> 
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