[rt-users] Will RT function without an inbox?

shimi shimi at shimi.net
Sat Apr 12 13:05:41 EDT 2003


if by "inbox" you mean "incoming mails" (RT has no real mailbox... you 
make aliases for the queues), then sure... you can always open tickets via 
the web interface. You don't have to mail them in. Just ignore the part 
about setting up the mail gateway in the installation instructions, and 
you should be fine...

On Sat, 12 Apr 2003 kim.taylor at pncbank.com wrote:

> Having scanned the /rtfm and various install/config docs, I just cannot
> tell: Will RT will function well or at all using nothing but the web
> interface (and outbound mail)?
> 
> I can send but not receive mail on any server where I can install RT.
> (Corporate policy -- not my own shortcoming.  All our mail is restricted to
> 'Notes'.  Very restricted. *sigh*)
> 
> KET
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 

  Best regards,
     Shimi


----

   "Outlook is a massive flaming horrid blatant security violation, which
    also happens to be a mail reader."

   "Sure UNIX is user friendly; it's just picky about who its friends are."




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