[rt-users] RTFM Articles not showing up when "Go" is clicked...

[David C. Troy]

I have RTFM beta 6 running on RT 3.0 (release).  I mentioned this a few 
weeks ago but thought I'd wait for the dust to settle.  I have several 
articles defined in RTFM, can 'find' them using the ticket interface, but 
when I click "Go" to include them, RT just populates the response box with 
another copy of the user's original message rather than the article.

Wondered if I have something setup wrong...  Any input appreciated.

Regards,
Dave


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David C. Troy   [dave at toad.net]                   410-384-2500 Sales
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