[rt-users] On owner change scrip not working (RT3.0.0)

[Peter Burkholder]

I'd like to have a scrip that would notify me when someone has taken a
ticket on a certain queue, so I set up:

On Owner Change Notify AdminCcs as Comment with template Transaction

This used to work when I was using rt-2.1.7?, and I upgraded several times
before getting to rt-3.0.0 (where I am now).  

I'm watching my /var/log/maillog file and don't see anything going out when
I change owners.  

Any hints on how to fix this?  Or is this a bug?

Thanks,

Peter

P.S. I'm using RH 7.2 with Apache 1.3.27 built from source and mod_perl1 and
I'm up to date with sendmail.  I do have procmail filtering spam but I don't
see how that would make a difference.    I think things are pretty vanilla
overall.
--
Peter Burkholder, System Administrator
Digital Library for Earth System Education (DLESE -- http://www.dlese.org)
peterb at ucar.edu
DLESE Program Center (DPC)                             ~~~  ~~  ~~~~   __o
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