[rt-users] RTFM Articles not showing up when "Go" is clicked...

Jesse Vincent jesse at bestpractical.com
Mon Apr 14 16:12:52 EDT 2003



On Mon, Apr 14, 2003 at 04:06:30PM -0400, Vivek Khera wrote:
> >>>>> "DCT" == David C Troy <dave at toad.net> writes:
> 
> DCT> articles defined in RTFM, can 'find' them using the ticket interface, but 
> DCT> when I click "Go" to include them, RT just populates the response box with 
> DCT> another copy of the user's original message rather than the article.
> 
> 
> I asked this the other day on rt-devel.  I got one "me too" response.
> There are at least three of us now who have spoken up ;-)

And I confirmed it as a bug. I'll get to it when I can. (Aside from the
fact that I've got a flight to London in 24 hours ;) Patches are, as
always, appreciated.

	-j


> 
> I filed a bug with rtfm-bugs.
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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