[rt-users] RT3 / Email Gateway Problems

Michael T. Cheshire michael.cheshire at microarts.com.au
Tue Apr 15 23:18:02 EDT 2003


I have configured the web server as per the instructions in the RT3
documentation.

It works from the web fine..

Here is my config (I'm using Apache2/Modperl2).

<VirtualHost x.x.x.x>
    <Directory />
    DirectoryIndex index.html index.php
    AllowOverride None
    </Directory>
    RedirectMatch permanent (.*)/$
http://rt.mycompany.com.au$1/index.html

    ServerName rt.microarts.com.au
    DocumentRoot /opt/rt3/share/html
    AddDefaultCharset UTF-8
    # this line applies to Apache2+mod_perl2 only
    PerlModule Apache2 Apache::compat
    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl
    DirectoryIndex index.html
    <Location />
       SetHandler perl-script
       PerlHandler RT::Mason
    </Location>
</VirtualHost>

Any suggestions?

M.

-----Original Message-----
From: Phil Homewood [mailto:pdh at bestpractical.com] 
Sent: Wednesday, 16 April 2003 12:03 PM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] RT3 / Email Gateway Problems


Michael T. Cheshire wrote:
> Apr 15 14:45:53 rt qmail: 1050383753.172663 delivery 99: deferral: 
> RT_server_error._//The_RT_server_which_handled_your_email_d
> id_not_behave_as_expected._It/said://_#_BEGIN_LICENSE_BLOCK/_#_/_#_Cop
> yr
> ight_(c)_1996-2003_Jesse_Vincent_<jesse at bestpractical.

<snippity>

You haven't configured the web server. The mailgate requires that you do
so.
-- 
>|< http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
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