[rt-users] Weird search bug...

[Jorn Hass]

-> Queue:
-> /Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&Qu
-> eueOp=%3D&ValueOfQueue=3&RowsPerPage=50&NewSearch=1
-> 
-> Ticket number:
-> /Search/Listing.html?ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQu
-> eue=3&RowsPerPage=50&NewSearch=1

Well, offhand, I can see that the first line has ValueStatus=open AND
ValueStatus=new, whereas the bottom one is ValueStatus=new only...
Obviously the double value seems to cause confusion somewhere, which returns
a pointer to an array, rather than the array itself. (Hence the HASHxxxx
thingy) And that's about where my perl knowledge dries out...


Regards, Jörn Hass
Senior Systems Engineer, Infrastructure.
Internet Solutions
Tel:		+27 (11) 575 1000
Fax:		+27 (11) 388 3362
E-mail:		jorn.hass at is.co.za
WWW:		http://www.is.co.za
 

-> -----Original Message-----
-> From: Dean Kao [mailto:nouveaux at lightconsulting.com]
-> Sent: 15 April 2003 23:37 PM
-> To: Jonathan Mischo
-> Cc: Rt-Users (E-mail)
-> Subject: Re: [rt-users] Weird search bug...
-> 
-> On Tue, Apr 15, 2003 at 04:36:25PM -0500, Jonathan Mischo developed
-> a new theory of relativity and:
-> > Well, Jesse...I guess we just replicated it on another host...I'm gonna
-> > search the archives to see if I can find the problem...if that fails, I
-> > guess we're bughunting?
-> >
-> > -Jon
-> 
-> We replicated it here too.  This happened to us not only on 3.0.1, but
-> 3.0.0 as well.  The error only occurs when you click on the queue
-> but not on the number of tickets.
-> 
-> Queue:
-> /Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&Qu
-> eueOp=%3D&ValueOfQueue=3&RowsPerPage=50&NewSearch=1
-> 
-> Ticket number:
-> /Search/Listing.html?ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQu
-> eue=3&RowsPerPage=50&NewSearch=1
-> 
-> Dean
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-> 
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