[rt-users] Feature request: disable global scrip in a queue

[Dirk Pape]

Hello,

I would like to be able to disable a global scrip in a single queue.
We have configured a queue for informations which shall go to all Watchers.

If a ticket is created or moved to this queue it is autoresolved by a scrip 
action and archived for future reference. But since it is only information 
and no real request we do not want the requestor (hence information 
provider) to be automatically notified that his request is resolved.

I see that I can leave all informational tickets open for a workaround, but 
there might be mor scenarios well supported by disabling scrip for single 
queues.

Regards, Dirk.