[rt-users] Mail problems

Nils Ketelsen nils.ketelsen at kuehne-nagel.com
Fri Apr 25 06:53:01 EDT 2003


At 12:48 25.04.2003 +0200, you wrote:

>I have 2 problems.
>The first one is that when a ticket is created by email, there is no 
>autoreply to the requestor.
>The second one is that only registered users can create tickets by email. 
>If an unregistered
>user sends an email, it comes back saying that this user has no permission 
>to create tickets....

Did you give the pseudouser "everyone" the permission to create Tickets in 
the queue in question?

Nils 




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