TemplateAnswers 0.3 in RT 3.0? (WAS RE: [rt-users] StockAnswers in RT3)

[Kelly F. Hickel]

And of course, as soon as I sent the email, I figured it out!

I was editing Global Templates, not Queue Templates.  I made a Queue
Template and everything seemed to work!

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com


-----Original Message-----
From: Kelly F. Hickel 
Sent: Friday, April 25, 2003 8:27 AM
To: rt-users at lists.fsck.com
Subject: TemplateAnswers 0.3 in RT 3.0? (WAS RE: [rt-users] StockAnswers
in RT3)


On a somewhat related note, I just tried to put TemplateAnswers into
3.0, and was able to install it, but can't figure out how to create
answers.  The README says "just use RT", but since I'm an RT newbie, I
can't seem to figure out how to do that????  Or, is that an RT 2 thing
that doesn't exist in RT3?


Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com


-----Original Message-----
From: Brill Pappin [mailto:brillpappin at rogers.com] 
Sent: Thursday, April 24, 2003 3:14 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] StockAnswers in RT3

In case anyone is interested, the StockAnswers 1.0 pre 3 works well in
rt3.
I installed "manually" with only a few config changes (most paths).

- Brill Pappin

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