[rt-users] Creating related ticket fails (Approvals)

[freebsd at coal.sentex.ca]

Thus spake Markus Muessig (mmuessig at multamedio.de) [01/08/03 07:13]:
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 
> i tried that also. does not work! still the same errormessage...
> 
> any further ideas?

I've just put it in, using all the information from this thread, and while I
*do* get a ticket that's created, I *don't* see it in the queue listing.

i.e. We have queue 'Wants', and queue 'Approvals'.  I can create the ticket
in Wants, and it /will/ create the ticket in Approvals (I can see this in
the logs).

If I go 'Home', I the ticket listing for Approvals shows 0 tickets.  As does
a search for the queue (and no other restrictions).  However, if I open up
the original Wants ticket, I can go to the corresponding ticket via the
Links section.