[rt-users] Disappearing unprivileged users: rt 3.0.4, Redhat 9, new install

Brett Thorson bthorson at foretec.com
Mon Aug 4 09:24:14 EDT 2003


On Friday 01 August 2003 18:35, Phil Homewood wrote:
> Brett Thorson wrote:
> > If I make a new user, and click the "Let this user be granted rights"
> > everything is ok.  As soon as I unclick this box, the user disappears
> > from the display.
>
> That's expected behaviour...
>
> > The only way I can get them back is to type in the URL with the users
> > number in it.  Here is the display I get on the Select users page.
> >
> >  Privileged users:
>
> <snip>
>
> > So I take away the privileges from bt.  I do a select users, and the user
> > is no longer listed.
>
> Because he's no longer a privileged user, he doesn't appear
> in the list of priveleged users. Still no surprise there...
>
> > Then I click on the box:  Include disabled users in search.
> > and hit go.  Just as it says in the directions.
> > I get the above list, however bt is not listed.
>
> Because he's not disabled. He's unprivileged, but enabled.
>
> Try a search for people whose "UserId is bt".

I have tried that search.  With the box checked, and the box unchecked, and 
the user will not appear.

--Brett




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