[rt-users] Not automatic e-mail user creation

[Francesca Del Corso]

Hello,
 
I am an RT 3.0.3 user. I have a question to submit:
 
is it possible NOT to create new user when someone submits a new ticket
via e-mail?  We want to accept requests from everybody but without new
user creation , for example using only one registered user.
 
Thanks!
 
Francesca Del Corso
I.N.F.N. - Sez. Firenze
http://www.fi.infn.it <http://www.fi.infn.it/> 
 
 
 
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