[rt-users] Can't call method "ping" on an undefined value ... RT.pm line 122

[Frans Lawaetz]

aiee... so close, 90% working.

There have been a couple other posts in regards to this error.  Most notably
Ruslan Zakirov submitted a patch yesterday:
http://lists.fsck.com/pipermail/rt-devel/2003-August/004593.html

I'm experiencing the following errors in the logs when I reply/comment on a
ticket.  No mail is ever sent.  I can, however, get mail out via RT when
creating a ticket.

[Tue Aug 05 14:42:14 2003] [error] [client 10.2.3.59] Can't call method
"ping" on an undefined value at /other/rt3/lib/RT.pm line 122.!, referer:
http://ticket/Ticket/Update.html
[Tue Aug 05 14:42:14 2003] [error] [client 10.2.3.59] Can't call method
"ping" on an undefined value at /other/rt3/lib/RT.pm line 122.!, referer:
http://ticket/Ticket/Update.html
[Tue Aug 05 14:42:14 2003] [error] [client 10.2.3.59] unable to include
"include/top.html" in parsed file
/var/www/error/HTTP_INTERNAL_SERVER_ERROR.html.var, referer:
http://ticket/Ticket/Update.html
[Tue Aug 05 14:42:14 2003] [error] [client 10.2.3.59] Can't call method
"ping" on an undefined value at /other/rt3/lib/RT.pm line 122.!, referer:
http://ticket/Ticket/Update.html
[Tue Aug 05 14:42:14 2003] [error] [client 10.2.3.59] unable to include
"include/bottom.html" in parsed file
/var/www/error/HTTP_INTERNAL_SERVER_ERROR.html.var, referer:
http://ticket/Ticket/Update.html

Ruslan's patch stops the errors from appearing in the Apache logs but RT
still refuses to send out the mail.

This is in regards to RT 3.0.4 on Red Hat 8.0.

Thank you,

Frans