[rt-users] Upgrade 3.0.2 -> 3.0.3

[Jesse Vincent]

This sounds very much like you've got a misconfiguration of
Log::Dispatch. I recommended before that you turn off LogToFile and use
LogToSyslog instead. But it's 2am and somewhat past my bedtime ;)


On Thu, Aug 07, 2003 at 01:59:45AM -0400, Cassily, Ryan wrote:
> I just upgraded to 3.0.4 and I am seeing the same problem, but now I am experiencing some strange behavior with loging in.  I receive an internal 500 error on the page with the same error about accessing the rt.log reported in the apache error log, but if I refresh the page 5-6 times, it eventually allows me to log in.  I also can no longer send mail to rt-mailgate and the web page randomly misses content (background, etc).
> 
> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Thursday, August 07, 2003 1:33 AM
> To: Cassily, Ryan
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Upgrade 3.0.2 -> 3.0.3
> 
> 
> 
> If I recall correctly, this issue was fixed in 3.0.4.  But you might
> also want to consider turning off logging to a file and just log to
> syslog. You get lots of things like rollover and concurrency control for
> free.
> 
> 	-Jesse
> 
> On Thu, Aug 07, 2003 at 01:28:34AM -0400, Cassily, Ryan wrote:
> > I upgraded from 3.0.2 to 3.0.3 and I cannot seem to write to the rt.log file anymore.  I have upgraded the perl dependencies and restarted apache
> > 
> > I am running apache 1.3.27, modperl1-1.27, mysql-4.0.12
> > 
> > Here is what I see in the log:
> > 
> > [error] Can't write to '/rt.log': Permission denied at /usr/local/lib/perl5/site_perl/5.8.0/Log/Dispatch/
> > File.pm line 92.
> > 
> > The permissions are set at -rw-rw-rw- 1 daemon rt
> > 
> > Thanks in advance for your help!
> > _______________________________________________
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> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> > 
> 
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