[rt-users] rt3, excluding global scrips per queue

Howard Jones howard.jones at network-i.net
Thu Aug 7 08:04:32 EDT 2003


Was there a solution to this?
I've just come up against the same thing - I want to be able to resolve
tickets in one particular queue without sending out a resolved template (so
that tickets can just expire quietly in that queue).

----- Original Message ----- 
From: "matthew zeier" <mrz at intelenet.net>
To: <rt-users at lists.fsck.com>
Sent: Monday, July 28, 2003 2:48 AM
Subject: [rt-users] rt3, excluding global scrips per queue


>
> Say I have a global scrip that applies to all but one queue.  Instead of
> making it a queue script for all queues, it'd be easier to be able to
> exclude it from the one.
>
> rt3/rt2 doesn't appear to have that ability - feature request or am I over
> looking something.




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