[rt-users] rt attachment handling via mailgate

Thu Aug 7 20:40:26 EDT 2003

I searched the docs and FAQ without any avail as to the answer if RT2 or
RT3 handle attachment from mailgate.

Basically, all I want is for RT to handle incoming mail  with attachment.
As of now, it's bouncing back with the following:

   "/usr/local/rt3/bin/rt-mailgate --queue techsupport --action
correspond". Command output: RT server error.  The RT
    server which handled your email did not behave as expected. It said:
    <html><body>  <p align="center"><font face="Verdana, Arial, Helvetica,
    sans-serif"><b>System error</b></font></p> <table border="0"
    cellspacing="0" cellpadding="1">  <tr>   <td nowrap="nowrap"
align="left"
    valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
    size="-2"><b>error:</b> </font></td>   <td align="left"
    valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
    size="-2">MIME::Parser: can't open tmpfile: Invalid
    argument<br></font></td>  </tr>  <tr>   <td nowrap="nowrap"
align="left"
    valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"

specs: freebsd-5.0 with RT3.

Am I missing something?

-c