[rt-users] Setting a scrip to notify "Other Recipients" on ticket create.

[Phil Homewood]

Joseph Burford wrote:
> I am wanting to setup a scrip that notifies our internal support staff
> each time a new ticket is created.
> 
> The closest I have come, is creating a scrip that "notifies other
> recipients on ticket create".

OnCreate NotifyAdminCCs perhaps?
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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